Rix Island Wear Return Policy:
If you are not entirely satisfied with your purchase, we’re here to help.
Return period: You have 14 calendar days to return/exchange an item from the date you received it. To be eligible for a return/exchange, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging, and tags. Your item needs to have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your return/exchange after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card. You will receive the credit within a 5 -14 days, depending on your card issuer’s policies.
Shipping costs: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
BEFORE SENDING IN YOUR RETURN
Please email us at:
to receive your RMA authorization.
Please send all returns to:
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